Legal

Privacy Policy

Last updated: 4 July 2026

This is a plain-English privacy notice for Carlos Installations, an independent installer. It’s a starting point, not formal legal advice.

Who we are

Carlos Installations is an independent handyman and installation service, run by Carlos as a sole trader across London and the surrounding counties. Carlos is the data controller for the personal information you share with us.

• Email: Info@carlosinstallations.co.uk
• Phone: +44 7375 888703

What we collect

When you contact us through the enquiry form, by phone, email or WhatsApp, we may collect:

• Your name
• Your email address and/or phone number
• The service you’re interested in and any details you share about the job

We do not use tracking or advertising cookies on this website.

How we use it

We use your information only to respond to your enquiry, prepare a quote, arrange and carry out work, and keep records of jobs completed. Our lawful basis is your consent and our legitimate interest in responding to enquiries and running our business.

Who we share it with

We do not sell your data. We share it only with trusted providers that help us run the website and respond to you:

• Our website host (Hostinger) stores the site and any server logs.
• Our form provider (Web3Forms) processes enquiry submissions and forwards them to us by email.

How long we keep it

We keep enquiry and job records only as long as needed to provide our services and meet legal or tax obligations, then delete them securely.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, and to object to or restrict how we use it. To make a request, email us at Info@carlosinstallations.co.uk. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.